System and method for recording communication activities

ABSTRACT

A system that incorporates teachings of the present disclosure may include, for example, a system having a controller to monitor incoming and outgoing calls associated with one or more communication devices, identify communication identifiers initiating the incoming calls and communication identifiers targeted by the outgoing calls, determine one or more related communication identifiers for each of the initiating and targeted communication identifiers, record in a communications log the incoming calls with the initiating communication identifiers and one or more related communication identifiers, and record in the communications log the outgoing calls with the targeted communication identifiers and one or more related communication identifiers. Other embodiments are disclosed.

FIELD OF THE DISCLOSURE

The present disclosure relates generally to communication systems andmore specifically to a system and method for recording communicationactivities.

BACKGROUND

Typically cell phones, fixed line phone terminals, and likecommunication devices record information about incoming and outgoingcalls in a communications log. The communications log can be used by auser of a communication device to review a caller identification ofincoming calls and numbers dialed by the user. The user can also utilizethe communications log for fast dialing of phone numbers.

BRIEF DESCRIPTION OF THE DRAWINGS

FIGS. 1-4 depict exemplary embodiments of communication systems thatprovide media services;

FIG. 5 depicts an exemplary embodiment of a portal interacting with atleast one among the communication systems of FIGS. 1-4;

FIG. 6 depicts an exemplary method operating in portions of thecommunication systems of FIGS. 1-4; and

FIG. 7 is a diagrammatic representation of a machine in the form of acomputer system within which a set of instructions, when executed, maycause the machine to perform any one or more of the methodologiesdiscussed herein.

DETAILED DESCRIPTION

One embodiment of the present disclosure entails a method involvingmonitoring incoming communications and outgoing communicationsassociated with one or more communication devices, identifyingcommunication identifiers initiating the incoming communications andcommunication identifiers targeted by the outgoing communications,determining one or more related communication identifiers for at leastone of the initiating and targeted communication identifiers, andrecording in a communications log at least one of the initiatingcommunication identifiers and their corresponding one or more relatedcommunication identifiers and the targeted communication identifiers andtheir corresponding one or more related communication identifiers. Theone or more related communication identifiers can be acted upon toestablish communications.

Another embodiment of the present disclosure entails a system having acontroller to monitor incoming and outgoing calls associated with one ormore communication devices, identify communication identifiersinitiating the incoming calls and communication identifiers targeted bythe outgoing calls, determine one or more related communicationidentifiers for each of the initiating and targeted communicationidentifiers, record in a communications log the incoming calls with theinitiating communication identifiers and one or more relatedcommunication identifiers, and record in the communications log theoutgoing calls with the targeted communication identifiers and one ormore related communication identifiers. The one or more relatedcommunication identifiers can be acted upon to establish communications.

Yet another embodiment of the present disclosure entails acomputer-readable storage medium having computer instructions fordistributing a communications log to one or more communication devices,the communications log comprising an aggregation of incoming andoutgoing communications associated with the one or more communicationdevices, wherein at least one entry in the communications log comprisesa communication identifier initiating one of the incoming or outgoingcommunications and one or more alternative communication identifiers forestablishing communications.

Another embodiment of the present disclosure entails a computer-readablestorage medium having computer instructions for receiving acommunications log, the communications log comprising an aggregation ofincoming and outgoing communications associated with one or morecommunication devices, wherein at least one entry in the communicationslog comprises a communication identifier initiating one of the incomingor outgoing communications and one or more related communicationidentifiers. The one or more related communication identifiers can beacted upon to establish communications.

FIG. 1 depicts an exemplary embodiment of a first communication system100 for delivering media content. The communication system 100 canrepresent an Internet Protocol Television (IPTV) broadcast media system.In a typical IPTV infrastructure, there is at least one super head-endoffice server (SHS) which receives national media programs fromsatellite and/or media servers from service providers of multimediabroadcast channels. In the present context, media programs can representaudio content, moving image content such as videos, still image content,and/or combinations thereof. The SHS server forwards IP packetsassociated with the media content to video head-end servers (VHS) via anetwork of aggregation points such as video head-end offices (VHO)according to a common multicast communication method.

The VHS then distributes multimedia broadcast programs via a local areanetwork (LAN) to commercial and/or residential buildings 102 housing agateway 104 (e.g., a residential gateway or RG). The LAN can represent abank of digital subscriber line access multiplexers (DSLAMs) located ina central office or a service area interface that provide broadbandservices over optical links or copper twisted pairs to buildings 102.The gateway 104 distributes broadcast signals to media processors 106such as Set-Top Boxes (STBs) which in turn present broadcast selectionsto media devices 108 such as computers or television sets managed insome instances by a media controller 107 (e.g., an infrared or RF remotecontrol). Unicast traffic can also be exchanged between the mediaprocessors 106 and subsystems of the IPTV media system for services suchas video-on-demand (VoD). It will be appreciated by one of ordinaryskill in the art that the media devices 108 and/or portablecommunication devices 116 shown in FIG. 1 can be an integral part of themedia processor 106 and can be communicatively coupled to the gateway104. In this particular embodiment, an integral device such as describedcan receive, respond, process and present multicast or unicast mediacontent.

The IPTV media system can be coupled to one or more computing devices130 a portion of which can operate as a web server for providing portalservices over an Internet Service Provider (ISP) network 132 to fixedline media devices 108 or portable communication devices 116 by way of awireless access point 117 providing Wireless Fidelity or WiFi services,or cellular communication services (e.g., GSM, CDMA, UMTS, WiMAX, etc.).

Another distinct portion of the one or more computing devices 130 can beused as a logging system 130 for monitoring incoming and outgoingcommunications for one or more communication devices such as the STB106, the in-house computer 108, the cell phone 116, the portablecomputer 116, and so on. The logging system 130 can also include apresence system as centralized component, or decentralized componentremotely accessible by the logging system. The presence system canutilize common computing and communications technology to monitorcommunication devices operating in communication system 100 (e.g., cellphone, home phone, office phone, home computer, office computer, STB,and so on) by way of the network elements of the communication system.

The presence system can for example monitor communication activities ofthe ISP network 132 to determine whether a subscriber of thecommunication system 100 is utilizing an office or home computer. Thepresence system can also monitor whether the subscriber is utilizing acellular phone by monitoring the subscriber's location. For instance,the presence system can monitor that the cellular phone is transitioningbetween cellular base stations 117, which can indicate to the presencesystem that the subscriber is in transit (traveling in a car, or train).In another illustrative embodiment, or in combination, the presencesystem can request location coordinates from a cellular phoneincorporating a Global Positioning System (GPS) receiver, or utilizetriangulation with three or more base stations 117 to hone in on an areawhere the cellular phone is operating. In another illustrativeembodiment, the presence system can monitor network elements ofcommunication system 100 to detect that the subscriber has downloaded aVoD movie and is presently viewing the movie.

Generally speaking, the presence system can be programmed to monitor thelocation and activities of a subscriber of the communication system bymonitoring the use of any of the subscriber's available communicationdevices in communication system 100.

A satellite broadcast television system can be used in place of the IPTVmedia system. In this embodiment, signals transmitted by a satellite 115can be intercepted by a satellite dish receiver 131 coupled to building102 which conveys media signals to the media processors 106. The mediareceivers 106 can be equipped with a broadband port to the ISP network132. Although not shown, the communication system 100 can also becombined or replaced with analog or digital broadcast distributionssystems such as cable TV systems.

FIG. 2 depicts an exemplary embodiment of a second communication system200 for delivering media content. Communication system 200 can beoverlaid or operably coupled with communication system 100 as anotherrepresentative embodiment of said communication system. The system 200includes a distribution switch/router system 228 at a central office218. The distribution switch/router system 228 receives video data via amulticast television stream 230 from a second distribution switch/router234 at an intermediate office 220. The multicast television stream 230includes Internet Protocol (IP) data packets addressed to a multicast IPaddress associated with a television channel. The distributionswitch/router system 228 can cache data associated with each televisionchannel received from the intermediate office 220.

The distribution switch/router system 228 also receives unicast datatraffic from the intermediate office 220 via a unicast traffic stream232. The unicast traffic stream 232 includes data packets related todevices located at a particular residence, such as the residence 202.For example, the unicast traffic stream 232 can include data trafficrelated to a digital subscriber line, a telephone line, another dataconnection, or any combination thereof. To illustrate, the unicasttraffic stream 232 can communicate data packets to and from a telephone212 associated with a subscriber at the residence 202. The telephone 212can be a Voice over Internet Protocol (VoIP) telephone. To furtherillustrate, the unicast traffic stream 232 can communicate data packetsto and from a personal computer 210 at the residence 202 via one or moredata routers 208. In an additional illustration, the unicast trafficstream 232 can communicate data packets to and from a set-top boxdevice, such as the set-top box devices 204, 206. The unicast trafficstream 232 can communicate data packets to and from the devices locatedat the residence 202 via one or more residential gateways 214 associatedwith the residence 202.

The distribution switch/router system 228 can send data to one or moreaccess switch/router systems 226. The access switch/router system 226can include or be included within a service area interface 216. In aparticular embodiment, the access switch/router system 226 can include aDSLAM. The access switch/router system 226 can receive data from thedistribution switch/router system 228 via a broadcast television (BTV)stream 222 and a plurality of unicast subscriber traffic streams 224.The BTV stream 222 can be used to communicate video data packetsassociated with a multicast stream.

For example, the BTV stream 222 can include a multicast virtual localarea network (VLAN) connection between the distribution switch/routersystem 228 and the access switch/router system 226. Each of theplurality of subscriber traffic streams 224 can be used to communicatesubscriber specific data packets. For example, the first subscribertraffic stream can communicate data related to a first subscriber, andthe nth subscriber traffic stream can communicate data related to an nthsubscriber. Each subscriber to the system 200 can be associated with arespective subscriber traffic stream 224. The subscriber traffic stream224 can include a subscriber VLAN connection between the distributionswitch/router system 228 and the access switch/router system 226 that isassociated with a particular set-top box device 204, 206, a particularresidence 202, a particular residential gateway 214, another deviceassociated with a subscriber, or any combination thereof.

In an illustrative embodiment, a set-top box device, such as the set-topbox device 204, receives a channel change command from an input device,such as a remoter control device. The channel change command canindicate selection of an IPTV channel. After receiving the channelchange command, the set-top box device 204 generates channel selectiondata that indicates the selection of the IPTV channel. The set-top boxdevice 204 can send the channel selection data to the accessswitch/router system 226 via the residential gateway 214. The channelselection data can include an Internet Group Management Protocol (IGMP)Join request. In an illustrative embodiment, the access switch/routersystem 226 can identify whether it is joined to a multicast groupassociated with the requested channel based on information in the IGMPJoin request.

If the access switch/router system 226 is not joined to the multicastgroup associated with the requested channel, the access switch/routersystem 226 can generate a multicast stream request. The multicast streamrequest can be generated by modifying the received channel selectiondata. In an illustrative embodiment, the access switch/router system 226can modify an IGMP Join request to produce a proxy IGMP Join request.The access switch/router system 226 can send the multicast streamrequest to the distribution switch/router system 228 via the BTV stream222. In response to receiving the multicast stream request, thedistribution switch/router system 228 can send a stream associated withthe requested channel to the access switch/router system 226 via the BTVstream 222.

The logging system 130 of FIG. 1 can be operably coupled to the secondcommunication system 200 for purposes similar to those described above.

FIG. 3 depicts an exemplary embodiment of a third communication system300 for delivering media content. Communication system 300 can beoverlaid or operably coupled with communication systems 100-200 asanother representative embodiment of said communication systems. Asshown, the system 300 can include a client facing tier 302, anapplication tier 304, an acquisition tier 306, and an operations andmanagement tier 308. Each tier 302, 304, 306, 308 is coupled to aprivate network 310, such as a network of common packet-switched routersand/or switches; to a public network 312, such as the Internet; or toboth the private network 310 and the public network 312. For example,the client-facing tier 302 can be coupled to the private network 310.Further, the application tier 304 can be coupled to the private network310 and to the public network 312. The acquisition tier 306 can also becoupled to the private network 310 and to the public network 312.Additionally, the operations and management tier 308 can be coupled tothe public network 322.

As illustrated in FIG. 3, the various tiers 302, 304, 306, 308communicate with each other via the private network 310 and the publicnetwork 312. For instance, the client-facing tier 302 can communicatewith the application tier 304 and the acquisition tier 306 via theprivate network 310. The application tier 304 can communicate with theacquisition tier 306 via the private network 310. Further, theapplication tier 304 can communicate with the acquisition tier 306 andthe operations and management tier 308 via the public network 312.Moreover, the acquisition tier 306 can communicate with the operationsand management tier 308 via the public network 312. In a particularembodiment, elements of the application tier 304, including, but notlimited to, a client gateway 350, can communicate directly with theclient-facing tier 302.

The client-facing tier 302 can communicate with user equipment via anaccess network 366, such as an IPTV access network. In an illustrativeembodiment, customer premises equipment (CPE) 314, 322 can be coupled toa local switch, router, or other device of the access network 366. Theclient-facing tier 302 can communicate with a first representativeset-top box device 316 via the first CPE 314 and with a secondrepresentative set-top box device 324 via the second CPE 322. In aparticular embodiment, the first representative set-top box device 316and the first CPE 314 can be located at a first customer premise, andthe second representative set-top box device 324 and the second CPE 322can be located at a second customer premise.

In another particular embodiment, the first representative set-top boxdevice 316 and the second representative set-top box device 324 can belocated at a single customer premise, both coupled to one of the CPE314, 322. The CPE 314, 322 can include routers, local area networkdevices, modems, such as digital subscriber line (DSL) modems, any othersuitable devices for facilitating communication between a set-top boxdevice and the access network 366, or any combination thereof.

In an exemplary embodiment, the client-facing tier 302 can be coupled tothe CPE 314, 322 via fiber optic cables. In another exemplaryembodiment, the CPE 314, 322 can include DSL modems that are coupled toone or more network nodes via twisted pairs, and the client-facing tier302 can be coupled to the network nodes via fiber-optic cables. Eachset-top box device 316, 324 can process data received via the accessnetwork 366, via a common IPTV software platform.

The first set-top box device 316 can be coupled to a first externaldisplay device, such as a first television monitor 318, and the secondset-top box device 324 can be coupled to a second external displaydevice, such as a second television monitor 326. Moreover, the firstset-top box device 316 can communicate with a first remote control 320,and the second set-top box device 324 can communicate with a secondremote control 328. The set-top box devices 316, 324 can include IPTVset-top box devices; video gaming devices or consoles that are adaptedto receive IPTV content; personal computers or other computing devicesthat are adapted to emulate set-top box device functionalities; anyother device adapted to receive IPTV content and transmit data to anIPTV system via an access network; or any combination thereof.

In an exemplary, non-limiting embodiment, each set-top box device 316,324 can receive data, video, or any combination thereof, from theclient-facing tier 302 via the access network 366 and render or displaythe data, video, or any combination thereof, at the display device 318,326 to which it is coupled. In an illustrative embodiment, the set-topbox devices 316, 324 can include tuners that receive and decodetelevision programming signals or packet streams for transmission to thedisplay devices 318, 326. Further, the set-top box devices 316, 324 caneach include a STB processor 370 and a STB memory device 372 that isaccessible to the STB processor 370. In one embodiment, a computerprogram, such as the STB computer program 374, can be embedded withinthe STB memory device 372.

In an illustrative embodiment, the client-facing tier 302 can include aclient-facing tier (CFT) switch 330 that manages communication betweenthe client-facing tier 302 and the access network 366 and between theclient-facing tier 302 and the private network 310. As illustrated, theCFT switch 330 is coupled to one or more distribution servers, such asDistribution-servers (D-servers) 332, that store, format, encode,replicate, or otherwise manipulate or prepare video content forcommunication from the client-facing tier 302 to the set-top box devices316, 324. The CFT switch 330 can also be coupled to a terminal server334 that provides terminal devices with a point of connection to theIPTV system 300 via the client-facing tier 302.

In a particular embodiment, the CFT switch 330 can be coupled to avideo-on-demand (VOD) server 336 that stores or provides VOD contentimported by the IPTV system 300. Further, the CFT switch 330 is coupledto one or more video servers 380 that receive video content and transmitthe content to the set-top boxes 316, 324 via the access network 366.The client-facing tier 302 may include a CPE management server 382 thatmanages communications to and from the CPE 314 and the CPE 322. Forexample, the CPE management server 382 may collect performance dataassociated with the set-top box devices 316, 324 from the CPE 314 or theCPE 322 and forward the collected performance data to a serverassociated with the operations and management tier 308.

In an illustrative embodiment, the client-facing tier 302 cancommunicate with a large number of set-top boxes, such as therepresentative set-top boxes 316, 324, over a wide geographic area, suchas a metropolitan area, a viewing area, a statewide area, a regionalarea, a nationwide area or any other suitable geographic area, marketarea, or subscriber or customer group that can be supported bynetworking the client-facing tier 302 to numerous set-top box devices.In a particular embodiment, the CFT switch 330, or any portion thereof,can include a multicast router or switch that communicates with multipleset-top box devices via a multicast-enabled network.

As illustrated in FIG. 3, the application tier 304 can communicate withboth the private network 310 and the public network 312. The applicationtier 304 can include a first application tier (APP) switch 338 and asecond APP switch 340. In a particular embodiment, the first APP switch338 can be coupled to the second APP switch 340. The first APP switch338 can be coupled to an application server 342 and to an OSS/BSSgateway 344. In a particular embodiment, the application server 342 canprovide applications to the set-top box devices 316, 324 via the accessnetwork 366, which enable the set-top box devices 316, 324 to providefunctions, such as interactive program guides, video gaming, display,messaging, processing of VOD material and other IPTV content, etc. In anillustrative embodiment, the application server 342 can provide locationinformation to the set-top box devices 316, 324. In a particularembodiment, the OSS/BSS gateway 344 includes operation systems andsupport (OSS) data, as well as billing systems and support (BSS) data.In one embodiment, the OSS/BSS gateway 344 can provide or restrictaccess to an OSS/BSS server 364 that stores operations and billingsystems data.

The second APP switch 340 can be coupled to a domain controller 346 thatprovides Internet access, for example, to users at their computers 368via the public network 312. For example, the domain controller 346 canprovide remote Internet access to IPTV account information, e-mail,personalized Internet services, or other online services via the publicnetwork 312. In addition, the second APP switch 340 can be coupled to asubscriber and system store 348 that includes account information, suchas account information that is associated with users who access the IPTVsystem 300 via the private network 310 or the public network 312. In anillustrative embodiment, the subscriber and system store 348 can storesubscriber or customer data and create subscriber or customer profilesthat are associated with IP addresses, stock-keeping unit (SKU) numbers,other identifiers, or any combination thereof, of corresponding set-topbox devices 316, 324. In another illustrative embodiment, the subscriberand system store can store data associated with capabilities of set-topbox devices associated with particular customers.

In a particular embodiment, the application tier 304 can include aclient gateway 350 that communicates data directly to the client-facingtier 302. In this embodiment, the client gateway 350 can be coupleddirectly to the CFT switch 330. The client gateway 350 can provide useraccess to the private network 310 and the tiers coupled thereto. In anillustrative embodiment, the set-top box devices 316, 324 can access theIPTV system 300 via the access network 366, using information receivedfrom the client gateway 350. User devices can access the client gateway350 via the access network 366, and the client gateway 350 can allowsuch devices to access the private network 310 once the devices areauthenticated or verified. Similarly, the client gateway 350 can preventunauthorized devices, such as hacker computers or stolen set-top boxdevices from accessing the private network 310, by denying access tothese devices beyond the access network 366.

For example, when the first representative set-top box device 316accesses the client-facing tier 302 via the access network 366, theclient gateway 350 can verify subscriber information by communicatingwith the subscriber and system store 348 via the private network 310.Further, the client gateway 350 can verify billing information andstatus by communicating with the OSS/BSS gateway 344 via the privatenetwork 310. In one embodiment, the OSS/BSS gateway 344 can transmit aquery via the public network 312 to the OSS/BSS server 364. After theclient gateway 350 confirms subscriber and/or billing information, theclient gateway 350 can allow the set-top box device 316 to access IPTVcontent and VOD content at the client-facing tier 302. If the clientgateway 350 cannot verify subscriber information for the set-top boxdevice 316, e.g., because it is connected to an unauthorized twistedpair, the client gateway 350 can block transmissions to and from theset-top box device 316 beyond the access network 366.

As indicated in FIG. 3, the acquisition tier 306 includes an acquisitiontier (AQT) switch 352 that communicates with the private network 310.The AQT switch 352 can also communicate with the operations andmanagement tier 308 via the public network 312. In a particularembodiment, the AQT switch 352 can be coupled to one or more liveAcquisition-servers (A-servers) 354 that receive or acquire televisioncontent, movie content, advertisement content, other video content, orany combination thereof, from a broadcast service 356, such as asatellite acquisition system or satellite head-end office. In aparticular embodiment, the live acquisition server 354 can transmitcontent to the AQT switch 352, and the AQT switch 352 can transmit thecontent to the CFT switch 330 via the private network 310.

In an illustrative embodiment, content can be transmitted to theD-servers 332, where it can be encoded, formatted, stored, replicated,or otherwise manipulated and prepared for communication from the videoserver(s) 380 to the set-top box devices 316, 324. The CFT switch 330can receive content from the video server(s) 380 and communicate thecontent to the CPE 314, 322 via the access network 366. The set-top boxdevices 316, 324 can receive the content via the CPE 314, 322, and cantransmit the content to the television monitors 318, 326. In anillustrative embodiment, video or audio portions of the content can bestreamed to the set-top box devices 316, 324.

Further, the AQT switch 352 can be coupled to a video-on-demand importerserver 358 that receives and stores television or movie content receivedat the acquisition tier 306 and communicates the stored content to theVOD server 336 at the client-facing tier 302 via the private network310. Additionally, at the acquisition tier 306, the video-on-demand(VOD) importer server 358 can receive content from one or more VODsources outside the IPTV system 300, such as movie studios andprogrammers of non-live content. The VOD importer server 358 cantransmit the VOD content to the AQT switch 352, and the AQT switch 352,in turn, can communicate the material to the CFT switch 330 via theprivate network 310. The VOD content can be stored at one or moreservers, such as the VOD server 336.

When users issue requests for VOD content via the set-top box devices316, 324, the requests can be transmitted over the access network 366 tothe VOD server 336, via the CFT switch 330. Upon receiving suchrequests, the VOD server 336 can retrieve the requested VOD content andtransmit the content to the set-top box devices 316, 324 across theaccess network 366, via the CFT switch 330. The set-top box devices 316,324 can transmit the VOD content to the television monitors 318, 326. Inan illustrative embodiment, video or audio portions of VOD content canbe streamed to the set-top box devices 316, 324.

FIG. 3 further illustrates that the operations and management tier 308can include an operations and management tier (OMT) switch 360 thatconducts communication between the operations and management tier 308and the public network 312. In the embodiment illustrated by FIG. 3, theOMT switch 360 is coupled to a TV2 server 362. Additionally, the OMTswitch 360 can be coupled to an OSS/BSS server 364 and to a simplenetwork management protocol monitor 386 that monitors network deviceswithin or coupled to the IPTV system 300. In a particular embodiment,the OMT switch 360 can communicate with the AQT switch 352 via thepublic network 312.

The OSS/BSS server 364 may include a cluster of servers, such as one ormore CPE data collection servers that are adapted to request and storeoperations systems data, such as performance data from the set-top boxdevices 316, 324. In an illustrative embodiment, the CPE data collectionservers may be adapted to analyze performance data to identify acondition of a physical component of a network path associated with aset-top box device, to predict a condition of a physical component of anetwork path associated with a set-top box device, or any combinationthereof.

In an illustrative embodiment, the live acquisition server 354 cantransmit content to the AQT switch 352, and the AQT switch 352, in turn,can transmit the content to the OMT switch 360 via the public network312. In this embodiment, the OMT switch 360 can transmit the content tothe TV2 server 362 for display to users accessing the user interface atthe TV2 server 362. For example, a user can access the TV2 server 362using a personal computer 368 coupled to the public network 312.

The logging system 130 of FIGS. 1-2 can be operably coupled to the thirdcommunication system 300 for purposes similar to those described above.

It should be apparent to one of ordinary skill in the art from theforegoing media communication system embodiments that other suitablemedia communication systems for distributing broadcast media content aswell as peer-to-peer exchange of content can be applied to the presentdisclosure.

FIG. 4 depicts an exemplary embodiment of a communication system 400employing a IP Multimedia Subsystem (IMS) network architecture.Communication system 400 can be overlaid or operably coupled withcommunication systems 100-300 as another representative embodiment ofsaid communication systems.

The communication system 400 can comprise a Home Subscriber Server (HSS)440, a tElephone NUmber Mapping (ENUM) server 430, and network elementsof an IMS network 450. The IMS network 450 can be coupled to IMScompliant communication devices (CD) 401, 402 or a Public SwitchedTelephone Network (PSTN) CD 403 using a Media Gateway Control Function(MGCF) 420 that connects the call through a common PSTN network 460.

IMS CDs 401, 402 register with the IMS network 450 by contacting a ProxyCall Session Control Function (P-CSCF) which communicates with acorresponding Serving CSCF (S-CSCF) to register the CDs with anAuthentication, Authorization and Accounting (AAA) support by the HSS440. To accomplish a communication session between CDs, an originatingIMS CD 401 can submit a SIP INVITE message to an originating P-CSCF 404which communicates with a corresponding originating S-CSCF 406. Theoriginating S-CSCF 406 can submit the SIP INVITE message to anapplication server (AS) such as reference 410 that can provide a varietyof services to IMS subscribers. For example, the application server 410can be used to perform originating treatment functions on the callingparty number received by the originating S-CSCF 406 in the SIP INVITEmessage.

Originating treatment functions can include determining whether thecalling party number has international calling services, and/or isrequesting special telephony features (e.g., *72 forward calls, *73cancel call forwarding, *67 for caller ID blocking, and so on).Additionally, the originating S-CSCF 406 can submit queries to the ENUMsystem 430 to translate an E.164 telephone number to a SIP UniformResource Identifier (URI) if the targeted communication device is IMScompliant. If the targeted communication device is a PSTN device, theENUM system 430 will respond with an unsuccessful address resolution andthe S-CSCF 406 will forward the call to the MGCF 420 via a BreakoutGateway Control Function (BGCF) 419.

When the ENUM server 430 returns a SIP URI, the SIP URI is used by anInterrogating CSCF (I-CSCF) 407 to submit a query to the HSS 440 toidentify a terminating S-CSCF 414 associated with a terminating IMS CDsuch as reference 402. Once identified, the I-CSCF 407 can submit theSIP INVITE to the terminating S-CSCF 414 which can call on anapplication server 411 similar to reference 410 to perform theoriginating treatment telephony functions described earlier. Theterminating S-CSCF 414 can then identify a terminating P-CSCF 416associated with the terminating CD 402. The P-CSCF 416 then signals theCD 402 to establish communications. The aforementioned process issymmetrical. Accordingly, the terms “originating” and “terminating” inFIG. 4 can be interchanged.

IMS network 450 can also be operably coupled to the logging system 130previously discussed for FIG. 1. In this representative embodiment, thelogging system 130 can be accessed over a PSTN or VoIP channel ofcommunication system 400 by common techniques such as described above.

FIG. 5 depicts an exemplary embodiment of a portal 530. The portal 530can be used for managing services of communication systems 100-400. Theportal 530 can be accessed by a Uniform Resource Locator (URL) with acommon Internet browser such as Microsoft's Internet Explorer using anInternet-capable communication device such as references 108, 116, or210 of FIGS. 1-2. The portal 530 can be configured to access a mediaprocessor such as references 106, 204, 206, 316, and 324 of FIGS. 1-3and services managed thereby such as a Digital Video Recorder (DVR), anElectronic Programming Guide (EPG), VOD catalog, a personal catalogstored in the STB (e.g., personal videos, pictures, audio recordings,etc.), and so on.

FIG. 6 depicts an exemplary method 600 operating in portions ofcommunication systems 100-400. Method 600 begins with step 602 in whichthe logging system (LS) 130 monitors incoming and outgoingcommunications of one or more communication devices such as the STBs,computers, cell phones, or VoIP home and office phones of FIGS. 1-4. Theone or more communication devices can be logically grouped ascommunication devices of a select subscriber of communication systems100-400. The communication activities can include voice messaging, datamessaging, and video messaging. Data messaging can include communicatingactivities such as instant messaging, email messaging, short messagingservice (SMS) or multimedia messaging service (MMS) messaging over awireless medium, and Internet browsing, just to mention a few.

The LS 130 can monitor in whole or in part with common communicationtechniques incoming and outgoing communications at the communicationdevices themselves and/or at intermediate network elements initiatingthe communication activities. For each incoming or outgoingcommunication, the LS 130 can identify in steps 604-606 a correspondingcommunication identifier associated the communication. For example,incoming communications can be identified by a communicating identifierinitiating the communication. Similarly, outgoing communicationsemanating from one of the monitored communication devices can beidentified by a communication identifier targeted by the monitoredcommunication device. In the present context, a communication identifiercan represent any identifier that can be used to establishcommunications with a targeted device. For example, an initiating ortargeted communication identifier can be represented by an E.164telephone number, a SIP URI, an email address, an instant messagingaddress, an SMS or MMS messaging address, or a uniform resource locator(URL).

Once the LS 130 has identified the initiating and targeted communicationidentifiers associated with the incoming and outgoing communications,respectively, the LS can proceed to step 608 where it determines one ormore related communication identifiers for at least one of theinitiating and targeted communication identifiers. In an illustrativeembodiment, the LS 130 can perform this step for incoming and outgoingcommunications associated with subscribers of the same communicationsystem. That is, an initiating or targeted communication identifier canbe used to identify a subscriber account for one of the mediacommunication systems of FIGS. 1-4, which can then inform the LS 130 ofother available communication identifiers for the identified subscriber.

For example, suppose a subscriber has procured Internet, email, instantmessaging, cellular, and VoIP communications from the same serviceprovider. Knowing the communication identifier of one of these servicescan be used to identify a subscriber account that identifies the othercommunication services procured by the subscriber and consequently thecommunication identifiers associated with those other services. Inanother illustrative embodiment, a subscriber can procure communicationservices from more than one service provider. In this instance, some orall of the service providers can have intra-service agreements in whicheach service provider shares subscriber account information with theother in order for the LS 130 to identify other communicationidentifiers corresponding to the same party.

The related communication identifiers can thus represent another E.164telephone number or SIP URI, another email address, another instantmessaging address, another SMS or MMS address, or another URL eachdetermined from a subscriber account selectively found with theinitiating or targeted communication identifier. For example, suppose aninitiating communication identifier of a calling party corresponds to acell phone of said party. Further assume the related communicationidentifiers of said party correspond to a home phone number, an officephone number, an office email address, a personal email address, aninstant messaging address, and an SMS or MMS address of the cell phone,each of which is listed in a subscriber account of said party which canbe found with the initiating communication identifier, which in thisillustration is the cell phone number.

In step 610, the LS 130 can also be directed to retrieve presenceinformation from the presence system for at least one of the initiatingand targeted communication identifiers and their corresponding one ormore related communication identifiers. The presence information canindicate a likelihood of establishing communications with a partyreachable at one of the initiating or targeted communication identifiersand its corresponding one or more related communication identifiers.Referring back to the illustration above, the initiating communicationidentifier as noted earlier may be a cell phone number, while therelated communication identifiers may be the home phone number, theoffice phone number, the office email address, the personal emailaddress, the instant messaging address, and the SMS or MMS address ofthe cell phone. The presence information can indicate that the partywhich initiated communications with the cell phone is now available byway of the home phone and the cell phone has been turned off. A presenceindicator can be associated with the communication identifier mostlikely to establish communications with the calling party (e.g., thehome phone number).

The LS 130 can record in step 612 in a communication log an aggregatecollection of the initiating and targeted communication identifiers ofall the monitored communication devices. And when available, one or morerelated communication identifiers and/or presence information can alsobe included in the entries of the communication log. The communicationlog can also identify which communication device is associated with eachentry in the communication log. For example, suppose three communicationdevices of a subscriber (a home phone, cell phone, and office phone)have been monitored. Each entry in the communication log can be taggedwith an identification of the communication device receiving theincoming communication or initiating the outgoing communication. Othercommon information such as a time stamp indicating when thecommunication was initiated can be inserted in each entry of thecommunication log.

The LS 130 can distribute in step 614 the communication log to the oneor more monitored communication devices. The communication log can bedistributed over a fixed line communication interface (e.g., ISP network132 over a xDSL or cable interface) or over a wireless medium (e.g.,WiFi, cellular) depending on the capability of the receivingcommunication device. The communication log can be distributed as abinary or text file, or other suitable format which can be processed bythe receiving communication device. Additionally, the communication logcan be distributed in any communication format which can be processed bythe receiving communication device (e.g., email, SMS, MMS, etc.).

The communication devices can in turn replace in step 616 a priorcommunication log with the received log. Accordingly, each communicationdevice can have an identical communication log with tags in each entryidentifying communication device associated with a select incoming oroutgoing communication. In step 618, one of the communication devicescan present the communication log as directed by a user by way of commonuser interface (UI) navigated with a common keypad and/or navigationdisk and/or selector of the communication device. The communicationdevice can present the communication log with the incoming communicationentries in one instance of the UI, while the outgoing communicationentries can be presented in another instance of the UI, or bothinstances can be combined in one UI. Each entry of the communication logcan show a communication identifier associated with the incoming oroutgoing communication.

In step 620, the communication device can detect a selection by the userof one of the incoming or outgoing communication entries. When aselection is made, the communication device can present in step 622 aninitiating communication identifier (when an incoming communicationentry is selected) or a targeted communication identifier (when anoutgoing communication entry is selected) with one or more relatedcommunication identifiers and a presence indicator (if available). Theexpansive list of communication identifiers and presence indicator canguide the user in selecting a communication identifier to respond to theincoming communication or to re-initiate the outgoing communication.

If a communication identifier selection is detected in step 624, thecommunication device can be directed in step 626 to establishcommunications according to the selected communication identifier. Asbefore, the LS 130 can be directed to log the outgoing communication,aggregate the results with other monitored communications, anddistribute a communication log to the communication devices with theexpansive communication features previously described.

Method 600 provides a user with a plurality of possible communicationdevices available at his/her disposal a means to utilize a communicationlog with a collective history across the user's communication devices.Accordingly, the user would no longer have to review outgoing orincoming communication logs independently recorded in a communicationlog of each communication device to respond to incoming communicationsor re-initiate outgoing communications.

Upon reviewing the aforementioned embodiments, it would be evident to anartisan with ordinary skill in the art that said embodiments can bemodified, reduced, or enhanced without departing from the scope andspirit of the claims described below. For example, method 600 can beadapted so that the LS 130 establishes on behalf of the communicationdevice communications according to the communication identifier selectedin step 624. This adaptation can be accomplished by the communicationdevice conveying a message to the LS 130 indicating which thecommunication identifiers has been chosen.

In another illustrative embodiment, the LS 130 can represent a base unitof a cordless phone system with more than one cordless phone coupledwirelessly thereto using for example a digitally enhanced cordlesstelephone (DECT) protocol for communicating with the cordless handsets.In another illustrative embodiment, method 600 can be adapted so thatpresence information is not presented. In yet another illustrativeembodiment, method 600 can be adapted so that one of the communicationidentifiers in a log entry can be recorded by the communication devicein a contact book or bookmarked in a browser as directed by a user ofthe communication device.

Other suitable modifications that can be applied to the presentdisclosure without departing from the scope of the claims below.Accordingly, the reader is directed to the claims section for a fullerunderstanding of the breadth and scope of the present disclosure.

FIG. 7 depicts an exemplary diagrammatic representation of a machine inthe form of a computer system 700 within which a set of instructions,when executed, may cause the machine to perform any one or more of themethodologies discussed above. In some embodiments, the machine operatesas a standalone device. In some embodiments, the machine may beconnected (e.g., using a network) to other machines. In a networkeddeployment, the machine may operate in the capacity of a server or aclient user machine in server-client user network environment, or as apeer machine in a peer-to-peer (or distributed) network environment.

The machine may comprise a server computer, a client user computer, apersonal computer (PC), a tablet PC, a laptop computer, a desktopcomputer, a control system, a network router, switch or bridge, or anymachine capable of executing a set of instructions (sequential orotherwise) that specify actions to be taken by that machine. It will beunderstood that a device of the present disclosure includes broadly anyelectronic device that provides voice, video or data communication.Further, while a single machine is illustrated, the term “machine” shallalso be taken to include any collection of machines that individually orjointly execute a set (or multiple sets) of instructions to perform anyone or more of the methodologies discussed herein.

The computer system 700 may include a processor 702 (e.g., a centralprocessing unit (CPU), a graphics processing unit (GPU, or both), a mainmemory 704 and a static memory 706, which communicate with each othervia a bus 708. The computer system 700 may further include a videodisplay unit 710 (e.g., a liquid crystal display (LCD), a flat panel, asolid state display, or a cathode ray tube (CRT)). The computer system700 may include an input device 712 (e.g., a keyboard), a cursor controldevice 714 (e.g., a mouse), a disk drive unit 716, a signal generationdevice 718 (e.g., a speaker or remote control) and a network interfacedevice 720.

The disk drive unit 716 may include a machine-readable medium 722 onwhich is stored one or more sets of instructions (e.g., software 724)embodying any one or more of the methodologies or functions describedherein, including those methods illustrated above. The instructions 724may also reside, completely or at least partially, within the mainmemory 704, the static memory 706, and/or within the processor 702during execution thereof by the computer system 700. The main memory 704and the processor 702 also may constitute machine-readable media.

Dedicated hardware implementations including, but not limited to,application specific integrated circuits, programmable logic arrays andother hardware devices can likewise be constructed to implement themethods described herein. Applications that may include the apparatusand systems of various embodiments broadly include a variety ofelectronic and computer systems. Some embodiments implement functions intwo or more specific interconnected hardware modules or devices withrelated control and data signals communicated between and through themodules, or as portions of an application-specific integrated circuit.Thus, the example system is applicable to software, firmware, andhardware implementations.

In accordance with various embodiments of the present disclosure, themethods described herein are intended for operation as software programsrunning on a computer processor. Furthermore, software implementationscan include, but not limited to, distributed processing orcomponent/object distributed processing, parallel processing, or virtualmachine processing can also be constructed to implement the methodsdescribed herein.

The present disclosure contemplates a machine readable medium containinginstructions 724, or that which receives and executes instructions 724from a propagated signal so that a device connected to a networkenvironment 726 can send or receive voice, video or data, and tocommunicate over the network 726 using the instructions 724. Theinstructions 724 may further be transmitted or received over a network726 via the network interface device 720.

While the machine-readable medium 722 is shown in an example embodimentto be a single medium, the term “machine-readable medium” should betaken to include a single medium or multiple media (e.g., a centralizedor distributed database, and/or associated caches and servers) thatstore the one or more sets of instructions. The term “machine-readablemedium” shall also be taken to include any medium that is capable ofstoring, encoding or carrying a set of instructions for execution by themachine and that cause the machine to perform any one or more of themethodologies of the present disclosure.

The term “machine-readable medium” shall accordingly be taken toinclude, but not be limited to: solid-state memories such as a memorycard or other package that houses one or more read-only (non-volatile)memories, random access memories, or other re-writable (volatile)memories; magneto-optical or optical medium such as a disk or tape; andcarrier wave signals such as a signal embodying computer instructions ina transmission medium; and/or a digital file attachment to e-mail orother self-contained information archive or set of archives isconsidered a distribution medium equivalent to a tangible storagemedium. Accordingly, the disclosure is considered to include any one ormore of a machine-readable medium or a distribution medium, as listedherein and including art-recognized equivalents and successor media, inwhich the software implementations herein are stored.

Although the present specification describes components and functionsimplemented in the embodiments with reference to particular standardsand protocols, the disclosure is not limited to such standards andprotocols. Each of the standards for Internet and other packet switchednetwork transmission (e.g., TCP/IP, UDP/IP, HTML, HTTP) representexamples of the state of the art. Such standards are periodicallysuperseded by faster or more efficient equivalents having essentiallythe same functions. Accordingly, replacement standards and protocolshaving the same functions are considered equivalents.

The illustrations of embodiments described herein are intended toprovide a general understanding of the structure of various embodiments,and they are not intended to serve as a complete description of all theelements and features of apparatus and systems that might make use ofthe structures described herein. Many other embodiments will be apparentto those of skill in the art upon reviewing the above description. Otherembodiments may be utilized and derived therefrom, such that structuraland logical substitutions and changes may be made without departing fromthe scope of this disclosure. Figures are also merely representationaland may not be drawn to scale. Certain proportions thereof may beexaggerated, while others may be minimized. Accordingly, thespecification and drawings are to be regarded in an illustrative ratherthan a restrictive sense.

Such embodiments of the inventive subject matter may be referred toherein, individually and/or collectively, by the term “invention” merelyfor convenience and without intending to voluntarily limit the scope ofthis application to any single invention or inventive concept if morethan one is in fact disclosed. Thus, although specific embodiments havebeen illustrated and described herein, it should be appreciated that anyarrangement calculated to achieve the same purpose may be substitutedfor the specific embodiments shown. This disclosure is intended to coverany and all adaptations or variations of various embodiments.Combinations of the above embodiments, and other embodiments notspecifically described herein, will be apparent to those of skill in theart upon reviewing the above description.

The Abstract of the Disclosure is provided to comply with 37 C.F.R. §1.72(b), requiring an abstract that will allow the reader to quicklyascertain the nature of the technical disclosure. It is submitted withthe understanding that it will not be used to interpret or limit thescope or meaning of the claims. In addition, in the foregoing DetailedDescription, it can be seen that various features are grouped togetherin a single embodiment for the purpose of streamlining the disclosure.This method of disclosure is not to be interpreted as reflecting anintention that the claimed embodiments require more features than areexpressly recited in each claim. Rather, as the following claimsreflect, inventive subject matter lies in less than all features of asingle disclosed embodiment. Thus the following claims are herebyincorporated into the Detailed Description, with each claim standing onits own as a separately claimed subject matter.

1. A method, comprising: monitoring incoming communications and outgoingcommunications associated with one or more communication devices;identifying communication identifiers initiating the incomingcommunications and communication identifiers targeted by the outgoingcommunications; determining one or more related communicationidentifiers for at least one of the initiating and targetedcommunication identifiers, wherein the one or more related communicationidentifiers can be acted upon to establish communications; and recordingin a communications log at least one of the initiating communicationidentifiers and their corresponding one or more related communicationidentifiers and the targeted communication identifiers and their one ormore related communication identifiers.
 2. The method of claim 1,comprising identifying which of the one or more communication devices isassociated with each of the incoming and outgoing communications.
 3. Themethod of claim 2, comprising recording in the communications log anidentification of the one or more communication devices associated witheach of the incoming and outgoing communications.
 4. The method of claim1, wherein the initiating communication identifier is associated with acalling party communication device attempting to establishcommunications with one of the one or more communication devices; andwherein the targeted communication identifier is associated with acalled party communication device targeted by one of the one or morecommunication devices.
 5. The method of claim 1, wherein the initiatingand targeted communication identifiers comprise one of an E.164telephone number, and a Session Initiation Protocol Uniform ResourceIdentifier (SIP URI).
 6. The method of claim 5, wherein the one or morerelated communication identifiers comprise at least one of another E.164telephone number or SIP URI, an email address, an instant messagingaddress, a short messaging service message address, a multimediamessaging service address, and a uniform resource locator.
 7. The methodof claim 1, wherein the initiating and targeted communicationidentifiers comprise one of an E.164 telephone number, a SIP URI, anemail address, an instant messaging address, a short messaging servicemessaging address, a multimedia messaging service address, and a uniformresource locator.
 8. The method of claim 1, comprising distributing thecommunications log to the one or more communication devices.
 9. Themethod of claim 8, comprising: presenting the communications log at oneof the one or more communication devices; detecting a selection of anincoming or outgoing communication entry in the communications log; andpresenting the communication identifier and the one or more relatedcommunication identifiers associated with the selected entry.
 10. Themethod of claim 9, comprising: detecting a selection of one of thecommunication identifier and the one or more related communicationidentifiers; and establishing communications according to the selectedcommunication identifier.
 11. The method of claim 1, comprising:retrieving presence information for at least one of the initiating andtargeted communication identifiers and their corresponding one or morerelated communication identifiers; and recording in the communicationslog a presence indicator for at least one of the incoming and outgoingcommunication entries.
 12. The method of claim 11, comprising:distributing the communications log to the one or more communicationdevices; presenting the communications log at one of the one or morecommunication devices; detecting a selection of an incoming or outgoingcommunication entry in the communications log with a presence indicator;and presenting the communication identifier and the one or more relatedcommunication identifiers associated with the selected entry with thepresence indicator.
 13. The method of claim 11, wherein the presenceindicator indicates a likelihood of establishing communications with acalled party reachable at one of the initiating or targetedcommunication identifiers and its corresponding one or more relatedcommunication identifiers.
 14. A system, comprising a controller to:monitor incoming and outgoing calls associated with one or morecommunication devices; identify communication identifiers initiating theincoming calls and communication identifiers targeted by the outgoingcalls; determine one or more related communication identifiers for eachof the initiating and targeted communication identifiers, wherein theone or more related communication identifiers can be acted upon toestablish communications; record in a communications log the incomingcalls with the initiating communication identifiers and one or morerelated communication identifiers; and record in the communications logthe outgoing calls with the targeted communication identifiers and oneor more related communication identifiers.
 15. The system of claim 14,wherein the controller is adapted to: identify which of the one or morecommunication devices is associated with each of the incoming andoutgoing calls; and record in the communications log an identificationof the one or more communication devices associated with each of theincoming and outgoing communications.
 16. The system of claim 14,wherein the initiating and targeted communication identifiers compriseone of an E.164 telephone number, and a Session Initiation ProtocolUniform Resource Identifier (SIP URI), and wherein the one or morerelated communication identifiers comprise at least one of another E.164telephone number or SIP URI, an email address, an instant messagingaddress, a short messaging service message address, a multimediamessaging service address, and a uniform resource locator.
 17. Thesystem of claim 14, wherein the controller is adapted to distribute thecommunications log to the one or more communication devices.
 18. Thesystem of claim 17, wherein the controller is adapted to: retrievepresence information for at least one of the initiating and targetedcommunication identifiers and their corresponding one or more relatedcommunication identifiers; and recording in the communications log apresence indicator for at least one of the incoming and outgoingcommunication entries.
 19. The system of claim 14, wherein the one ormore communication devices comprise one of a fixed line communicationdevice, and a wireless communication device, and wherein the systemoperates in at least one of a base unit of a cordless phone, an InternetProtocol Television (TV) communication system, a cable TV communicationsystem, a satellite TV communication system, a Public Switched TelephoneNetwork (PSTN), a Voice over IP (VoIP) communication system, an IPMultimedia Subsystem (IMS) combining the PSTN and VoIP communicationsystems, a cellular communication system, and a data communicationssystem.
 20. A computer-readable storage medium, comprising computerinstructions for distributing a communications log to one or morecommunication devices, the communications log comprising an aggregationof incoming and outgoing communications associated with the one or morecommunication devices, wherein at least one entry in the communicationslog comprises a communication identifier initiating one of the incomingor outgoing communications and one or more alternative communicationidentifiers for establishing communications.
 21. The storage medium ofclaim 20, comprising computer instructions for: recording in thecommunications log presence information associated with at least one ofthe communication identifier initiating one of the incoming or outgoingcommunications and the one or more related communication identifiers;wherein the storage medium operates in at least one of an InternetProtocol Television (TV) communication system, a cable TV communicationsystem, a satellite TV communication system, a Public Switched TelephoneNetwork (PSTN), a Voice over IP (VoIP) communication system, an IPMultimedia Subsystem (IMS) combining the PSTN and VoIP communicationsystems, a cellular communication system, and a data communicationssystem; wherein the communication identifier initiating one of theincoming or outgoing communications comprises one of an E.164 telephonenumber, and a Session Initiation Protocol Uniform Resource Identifier(SIP URI); and wherein the one or more related communication identifierscomprise at least one of another E.164 telephone number or SIP URI, anemail address, an instant messaging address, a short messaging servicemessage address, a multimedia messaging service address, and a uniformresource locator.
 22. A computer-readable storage medium, comprisingcomputer instructions for receiving a communications log, thecommunications log comprising an aggregation of incoming and outgoingcommunications associated with one or more communication devices,wherein at least one entry in the communications log comprises acommunication identifier initiating one of the incoming or outgoingcommunications and one or more related communication identifiers,wherein the one or more related communication identifiers can be actedupon to establish communications.
 23. The storage medium of claim 22,wherein the communications log comprises presence information associatedwith at least one of the communication identifier initiating one of theincoming or outgoing communications and the one or more relatedcommunication identifiers, wherein the presence information indicates alikelihood of establishing communications with a called party reachableat one of the initiating or targeted communication identifiers and itscorresponding one or more related communication identifiers, and whereinthe storage medium comprises computer instructions for replacing a priorcommunication log with the received communication log.
 24. The storagemedium of claim 22, comprising computer instructions for initiatingcommunications with a called party according to a selection of one ofthe communication identifier initiating one of the incoming or outgoingcommunications and the one or more related communication identifiers.25. The storage medium of claim 22, comprising computer instructions forrecording in a contact book or a browser at least one of thecommunication identifier initiating one of the incoming or outgoingcommunications and the one or more related communication identifiers.